Privacy & Security
Be Kids Australia is committed to protecting your privacy. We collect, store and use some of your personal information so we can help those in need. We are bound by the National Privacy Principles in the Privacy Act 1988 (Commonwealth).
The kind of personal information we collect to store will depend on the type of Be Kids initiatives you support or enquire about. Personal information collected by Be Kids may include:
If you choose not to provide us with certain personal information, we may not be able to process your donation or provide information or other products or services you request.
There are a number of ways we collect information from you. These include:
Your personal information may be used to:
It may also be used for:
If you do not want Be Kids to communicate with you about activities other than the one you engaged in, please call 1300 303 440.
If you choose to give us your email address, we will try to communicate with you via email for administrative purposes directly related to a donation or purchase of a product or service.
We will send you email newsletters and other email regarding Be Kids's other causes, products and services where you elect to opt-in, which may be via our website, Customer Service Centre or other request. You can unsubscribe from our newsletters via links in the newsletter.
Be Kids may send you offers relating to the products and services of organisations that also provide financial support to Be Kids. We do not disclose your personal information to these organisations. We do not rent, sell or give your information to other organisations without your direct consent. If you take advantage of any offer from a third party organisation, communicated via Be Kids and you become their customer, they may send offers to you.
If you become a child sponsor, personal details such as your name and address will be given to the Be Kids office in the country where your sponsored child lives, so that they can send you annual progress reports and so that your sponsored child can respond to any correspondence you may send. In order to ensure your privacy in countries outside Australia we depend on you following our guidelines as issued from time to time, with regard to communicating and visiting sponsored children.
In order to communicate with you in relation to the activities of Be Kids, we may disclose your personal information to external organisations. The functions of such external organisations include:
We take reasonable steps to ensure these external organisations are contractually bound to privacy and confidentiality obligations in relation to your personal information and that it is only used for the specific purpose for which we supply it.
We may disclose your personal information to:
We will keep and use your information after you have provided a donation, purchased a product or service or interacted in some other way with Be Kids. How long we hold and use the information after you have ceased donating or interacting with us will depend on the type of interaction you had with Be Kids and any requirements under law.
Our online surveys may ask for contact information as well as some demographic information, to find out what we can do to better meet your needs.